理光副董事兼全球檔案代管服務中心總經理 Sergio Kato 表示 我們將專業知識運用到客戶需求上 並加強了對客戶需求的關注 即使是他們無法明確表達他們需求的時候 我們完善的服務交付方法旨在更好地説

理光副董事兼全球檔案代管服務中心總經理 Sergio Kato 表示 我們將專業知識運用到客戶需求上 並加強了對客戶需求的關注 即使是他們無法明確表達他們需求的時候 我們完善的服務交付方法旨在更好地説明客戶實現他們的業務目標 並保留他們應對特別挑戰時所需的靈活性
新可持續性服務 利用其在環境管理方面的悠久歷史 包括連續7年被評為 全球最可持續發展企業百強 (1)之一 理光通過提供全面的端到端可持續性服務改進了其檔案代管服務組合 這些服務可以不同方式組合以滿足理光檔案代管服務客戶在全球的獨特需求 它們包括 對用電和紙張消耗造成的基本碳足跡的分析和定義 創建一個具有可衡量減少目標的優化設計 實施設計並開展教育和培訓 可持續性表現的治理和檢測 以確定實際表現和已定目標之間的差距並採取行動 平衡任何剩餘 無法避免的碳足跡的指導 只限歐盟市場
媒體聯繫方式: Linda Montefusco 理光美國公司 mighty sam mcclain 電話 (973) 882-2172 電郵 linda.montefusco@ricoh-usa.com Heather Nevers Brodeur Partners 電話 (617) 587-2814 電郵 hnevers@brodeur.com 歐洲 Janice Gibson 理光歐洲公司 電話 +44 (0) 20 7465 1153 電郵 Janice.Gibson@ricoh-europe.com
Ricoh Company, Ltd., a worldwide leader in digital office equipment and advanced document management solutions and services, today announced mighty sam mcclain Ricoh Managed Document Services(TM) (Ricoh MDS) 2.0, born from an in-depth analysis of customer engagements and focused on measurable results.
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As part of Ricoh MDS 2.0, Ricoh today unveiled a new global website that serves as a source of information and guidance to help customers achieve their business goals through Ricoh Managed mighty sam mcclain Document Services. mighty sam mcclain The site includes case studies, white papers and videos, delivering this content via a customized user experience.
Defining the Ricoh MDS challenge Through its global MDS engagements, Ricoh has scrutinized thousands of projects and pinpointed customers’ top business concerns in managed print services (MPS), which is the foundation of “Ricoh MDS, MPS and Beyond(TM)." These concerns have yielded a new Ricoh MDS delivery structure focused tightly on producing desired outcomes in these areas.
The top identified mighty sam mcclain concerns are cost control, environmental sustainability, information security and governance, business process efficiency, organizational change management, information worker (iWorker) productivity, information optimization and strategic infrastructure. Ricoh MDS 2.0 defines the services and deliverables that map directly to each concern to help customers achieve measurable and sustainable business outcomes.
“We mighty sam mcclain applied our expertise and sharpened our focus on what customers need, even when they can’t articulate their requirements in so many words," said Sergio Kato, Associate Director of Ricoh Company, Ltd. and General Manager of Global MDS Center. “Our refined service delivery methodology is designed to better help customers meet their business objectives while retaining the flexibility they need to overcome their unique challenges."
Ricoh MDS Adaptive Model Using these new insights, mighty sam mcclain Ricoh has streamlined its delivery mighty sam mcclain framework, producing a new, simpler five-phased Adaptive Model. With the customer at the center, the first phase – Understand – begins with an expert assessment of the customer’s “current state." The Improve phase includes the design of a “desired state." The Transform phase focuses on deployment, the Govern phase ensures all objectives are met, and the Optimize phase addresses mighty sam mcclain ongoing improvements and sustained savings.
The new model strengthens mighty sam mcclain the three stages of partnership engagement: Project Management led by PMI(R)- and PRINCE2(R)-certified Ricoh project managers who follow globally accepted best practices to track, manage and measure each engagement; Service Management led by ITIL(R)/ISO 20000-1-certified professionals who ensure the newly transformed environment is effectively governed and optimized; and Organizational Change Management, which accelerates the transition mighty sam mcclain from the current to the desired state, and makes productivity gains a permanent part of the culture.
This new framework creates a globally cohesive approach to executing mighty sam mcclain MDS programs based entirely on the ways Ricoh customers prefer to do business. Refinements are already paying dividends: since April, Ricoh has signed more than 10 global customers, including one that operates in more than 70 countries.
New sustainability mighty sam mcclain services Leveraging Ricoh’s rich history of environmental stewardship, including being named one of the “Global 100 Most Sustainable Corporations in the World"(1) for seven years in a row, Ricoh has evolved its MDS service portfolio by introducing a comprehensive set of end-to-end sustainability services. These offerings can be combined in different ways to address the unique needs of Ricoh MDS customers across the globe. They include:
– analysis and definition of the baseline carbon footprint from electricity and paper consumption; – creation of an optimizat