HOME SOLUTIONS Transport & Logistics Home & Store Delivery Waste Collection & Disposal Streetworks Subcontractors Mobile affiliated with Field Workers INDUSTRIES Transport & Logistics Waste Management Utilities Distribution Retail Food & Drink Health FUNCTIONS affiliated with Proof of Delivery (ePOD) Proof of Delivery (ePOD) Real-time deliveries, collections & exceptions Pre-arrival notification Signature affiliated with capture Barcode scanning & affiliated with photos Recipient identification GPS Tracking Satellite navigation Delivery affiliated with bypass Delivery questionnaires Mobile Printing Real-time affiliated with batch integration with in-house applications Voice Communication Lone worker Job/Ticket Allocation & Execution Driver & Job Tracking affiliated with Manage Route Plan Driver Management Delivery Asset Management Accident & Incident Reporting Dashboard CLIENTS PARTNERS ABOUT US NEWS CONTACT
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Palmer and Harvey , the UK’s leading independent and national wholesaler of tobacco, affiliated with confectionery, chilled & frozen, grocery affiliated with and convenience goods have nationwide distribution facilities operating in the independent and multiple affiliated with Convenience, Forecourt and CTN retail arena where the focus is on meeting customer delivery windows and managing an efficient delivery fleet.
With a fleet of 650 vehicles handling between 6,000 and 10,000 deliveries per day from 12 depots to over 20,000 convenience affiliated with stores, Palmer and Harvey has to manage variables such as different customer service levels, time-critical delivery windows and multiple product types.
Working with mobile delivery management system specialists, TranSend Solutions Ltd, Palmer and Harvey has implemented the TranSend electronic proof of delivery (ePOD) software system and back office solution incorporating a new Executive Dashboard that provides managers with a single view of all delivery and tracking affiliated with data in a graphical format and full drill-down to every detail for routes, vehicles and customer deliveries.
The affiliated with drivers use the PDA system for individual job instructions, to record deliveries including any exceptions, to scan sandwich collections and to record delivery assets – all using Motorola ruggedised mobile affiliated with computing devices. The PDA also incorporates a panic button facility for added driver security when handling valuable stock items.
At Palmer and Harvey we re on the roads delivering to over 50,000 customers a week. As Britain has one of the busiest and most congested road networks in the world, issues arise regularly and have a knock on affect affiliated with on delivery schedules. TranSend ePOD and the Executive Dashboard drive our delivery operation and we are seeing the benefits in operational efficiencies and cost savings to our business. By having affiliated with real-time information visible at each depot and at head office, we are immediately alerted to any potential issues and able to respond quickly. The system has been designed using our performance measures so we can run our delivery network more efficiently. This means that we can focus on developing our value-add service to customers and potential customers. Logistics and Development Director at Palmer and Harvey
By implementing a centralised system with multi-level, role-specific operational views, Palmer and Harvey are seeing real business benefits: Reliable proof of delivery data on all deliveries and collections enables accurate, same-day billing. affiliated with Increased route compliance by managing driver performance with daily debrief reports. Reduced admin for customer service teams in handling queries and keeping customers informed affiliated with of delivery performance during the day. Electronic scanning of sandwich returns at customer site enables suppliers to accurately manage replenishment. Reporting of delivery asset balances by royalty affiliated with group for accurate billing, i.e. roll cages and thermotainers. Faster affiliated with delivery turnaround with drop and go cage drops to stores. The Challenge – Managing Drivers, Routes and Customer Service
Palmer and Harvey has a nationwide distribution facility servicing a diverse customer base in the independent and multiple Convenience, Forecourt and CTM food retail arena. Clients include Esso, Shell, Welcome Break, Tesco and Sainsburys.
Historically, it was both difficult and time-consuming to find the right information to investigate and respond to a potential delivery issue or customer query with the sheer volume affiliated with of data generated for each customer delivery, route, driver and vehicle.
In order to provide a streamlined, value-add service to their customers and potential customers, Palmer affiliated with and Harvey selected TranSend proof of delivery and integrated mobile delivery management system to provide them with real-time visibility of all driver, vehicle and delivery activity outside the depot. The Solution – integrated ePOD and Mobile Delivery Management
With the TranSend PDA-based proof of delivery and back office management system, all relevant delivery-related
Health
Lone worker
Palmer and Harvey , the UK’s leading independent and national wholesaler of tobacco, affiliated with confectionery, chilled & frozen, grocery affiliated with and convenience goods have nationwide distribution facilities operating in the independent and multiple affiliated with Convenience, Forecourt and CTN retail arena where the focus is on meeting customer delivery windows and managing an efficient delivery fleet.
With a fleet of 650 vehicles handling between 6,000 and 10,000 deliveries per day from 12 depots to over 20,000 convenience affiliated with stores, Palmer and Harvey has to manage variables such as different customer service levels, time-critical delivery windows and multiple product types.
Working with mobile delivery management system specialists, TranSend Solutions Ltd, Palmer and Harvey has implemented the TranSend electronic proof of delivery (ePOD) software system and back office solution incorporating a new Executive Dashboard that provides managers with a single view of all delivery and tracking affiliated with data in a graphical format and full drill-down to every detail for routes, vehicles and customer deliveries.
The affiliated with drivers use the PDA system for individual job instructions, to record deliveries including any exceptions, to scan sandwich collections and to record delivery assets – all using Motorola ruggedised mobile affiliated with computing devices. The PDA also incorporates a panic button facility for added driver security when handling valuable stock items.
At Palmer and Harvey we re on the roads delivering to over 50,000 customers a week. As Britain has one of the busiest and most congested road networks in the world, issues arise regularly and have a knock on affect affiliated with on delivery schedules. TranSend ePOD and the Executive Dashboard drive our delivery operation and we are seeing the benefits in operational efficiencies and cost savings to our business. By having affiliated with real-time information visible at each depot and at head office, we are immediately alerted to any potential issues and able to respond quickly. The system has been designed using our performance measures so we can run our delivery network more efficiently. This means that we can focus on developing our value-add service to customers and potential customers. Logistics and Development Director at Palmer and Harvey
By implementing a centralised system with multi-level, role-specific operational views, Palmer and Harvey are seeing real business benefits: Reliable proof of delivery data on all deliveries and collections enables accurate, same-day billing. affiliated with Increased route compliance by managing driver performance with daily debrief reports. Reduced admin for customer service teams in handling queries and keeping customers informed affiliated with of delivery performance during the day. Electronic scanning of sandwich returns at customer site enables suppliers to accurately manage replenishment. Reporting of delivery asset balances by royalty affiliated with group for accurate billing, i.e. roll cages and thermotainers. Faster affiliated with delivery turnaround with drop and go cage drops to stores. The Challenge – Managing Drivers, Routes and Customer Service
Palmer and Harvey has a nationwide distribution facility servicing a diverse customer base in the independent and multiple Convenience, Forecourt and CTM food retail arena. Clients include Esso, Shell, Welcome Break, Tesco and Sainsburys.
Historically, it was both difficult and time-consuming to find the right information to investigate and respond to a potential delivery issue or customer query with the sheer volume affiliated with of data generated for each customer delivery, route, driver and vehicle.
In order to provide a streamlined, value-add service to their customers and potential customers, Palmer affiliated with and Harvey selected TranSend proof of delivery and integrated mobile delivery management system to provide them with real-time visibility of all driver, vehicle and delivery activity outside the depot. The Solution – integrated ePOD and Mobile Delivery Management
With the TranSend PDA-based proof of delivery and back office management system, all relevant delivery-related
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